Introduction
Energy Orb and its affiliates (collectively referred to as "EnergyOrb", "we", "our", and "us") understand the importance of and respect your privacy. Please read this Privacy Statement (hereinafter referred to as "this Statement") before submitting any personal or private information to EnergyOrb.
This Statement applies to all EnergyOrb’s internal IT systems and EnergyOrb's websites that display or provide a link to this Statement.
This Statement describes how EnergyOrb handles your personal information. For scenarios that are not covered by this Statement (if any), EnergyOrb may develop supplementary policies to specify how your personal information will be collected when you use EnergyOrb products or services, or provide notices before your personal information is collected.
Data Controller
The data controller responsible for your personal data is Energy Orb operating this website. For the data controller information, please refer to the "Contact Us" section at the end of this policy to contact us.
Information Collection
We may collect information about you in the following ways. The information we may collect on the Site includes:
- Navigation Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Why We Collect and Use Your Personal Information
We currently do not collect any cookies. In the future we may collect and use your personal information for the following purposes:
To provide you access to our website, essential cookie management and experience improvement.
How We Use Cookies & Similar Technologies
To ensure our website works correctly, we may at times place small data files called cookies on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. Cookies are unique to the browsers or mobile applications you use. The text in a cookie often consists of identifiers, site names, and some numbers and characters.
Like many other websites or Internet service providers, EnergyOrb uses cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember user settings including, without limitation, language, font size on user computer or mobile device, and other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again.
EnergyOrb will not use cookies for any purposes not stated in this Statement. You can manage or delete cookies based on your own preferences. For details, visit AboutCookies.org. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website. Find out how to manage cookie settings for your browser here:
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How We Disclose Your Personal Information
EnergyOrb may disclose your personal information to a law enforcement agency or other authorities to comply with applicable laws or in response to legal processes. For example, EnergyOrb may do so to assist an investigation of labor rights, or share your personal information with tax authorities as required by law. In certain jurisdictions, if EnergyOrb is involved in reorganization, merger, spin-off or bankruptcy and liquidation proceedings, your personal information may also be disclosed to the counterparty according to law.
How Long We Keep Your Personal Information
EnergyOrb retains personal information in accordance with applicable laws and regulations and for as long as necessary to meet the purpose for which the personal information is collected. EnergyOrb regularly reviews, archives, and deletes your personal information in accordance with its personal information retention policy.
Your Rights in Personal Information Processing
Please make sure all personal information that you provide is accurate. EnergyOrb will make every reasonable and appropriate effort to keep your personal information accurate, complete, and up-to-date as necessary.
As required by law and unless otherwise stipulated by law, you have the right to (i) access your personal information held by EnergyOrb, (ii) request that we update or correct your personal information, (iii) object to or restrict our use of your personal information, and (iv) ask us to delete your personal information. To exercise these rights, please contact our DPO. You may be required to submit a written request for security reasons. After your request to access your personal information is received, EnergyOrb may require you to verify your identity and access rights, search for your requested personal information, and provide it to you. We may decline your request if we have reasonable reasons to believe that the request is fraudulent, cannot be fulfilled, or may jeopardize the privacy of others. In this case, we will inform you of the reasons for declining your request.
Please note that you are not guaranteed the right of access to your personal information held by EnergyOr. EnergyOrb may decline your access to part or all of your personal information as allowed or required by applicable laws and regulations. For example, if your request involves infringement of trade secrets, legitimate rights and interests of others, exceeds reasonable limits, cannot be enforced, etc. In some cases, EnergyOrb may have destroyed, deleted, or anonymized your personal information to comply with EnergyOrb personal information retention policy or personal information protection requirements.
How We Protect Your Personal Information
EnergyOrb takes the security of your personal information seriously. We take appropriate physical, organizational, and technical measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, and loss. For example, we use cryptographic technologies to ensure the confidentiality of certain personal information, protect your personal information from attacks, and implement access control mechanisms to permit only authorized access to your personal information. We also train our employees on data security and privacy protection to raise their awareness on personal information protection. We will retain your personal information only within the retention period necessary for the purposes specified in this Statement, unless there are legal reasons to extend the retention period. We are committed to protecting your personal information; however, please note that no security measure is completely infallible.
How We Update This Statement
EnergyOrb reserves the right to update or change this Statement at any time. We will keep the Statement on this page up to date with any changes. If a major change is made to this Statement, we may also send you a notice through appropriate channels to inform you of the change. For example, we may publish a notice on our website.
Contact Us
If you have any questions about privacy and want to contact EnergyOrb Data Protection Officer, please send email info@energyorb.com.
Note: Due to local legal regulations and language differences, the Statement in your local language may differ from this version. If there are any differences, the Statement in your local language shall prevail.
Last update: Dec. 2025